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Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.
Please be assured that your items will ship out expediently following order processing. Credit card authorization and verification must be received prior to processing. All of our orders are shipped via FedEx, whose deliveries occur Monday through Friday, excluding holidays. Sorry but we cannot ship to P.O. Boxes.
The following time frames can be used as a general guideline for order processing:
Clearance Items – 2-3 days
Speedship Choir Gowns – 1 week
Speedship Pulpit Gowns – 1 week
Baptismal Gowns – 2 weeks
SATISFACTION GUARANTEE & REFUND POLICY
Your complete satisfaction with your Abbott Hall brand apparel is our guarantee. We guarantee the workmanship and materials of all of the items we manufacture. Please notify us within 15 days of receipt of order if you are not completely satisfied. Call 800-535-7241 to receive and fill out a Return Authorization form. Return shipping charges are at buyer’s expense. Refunds will be credited to your credit card, minus any shipping charges. Company errors will be corrected at no charge. We reserve the right to charge for any alterations or replacements for which the company is not at fault. ALL SALES ARE FINAL ON CLEARANCE ITEMS.
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. You may at times receive email messages from Abbott Hall only.